Items must be shipped within 7 days of receipt of merchandise in order to RECEIVE A CREDIT. ABSOLUTELY NO REFUNDS!! Since items are stocked in limited quantities, we CANNOT offer exchanges.
ALL SALES ARE FINAL ON ALL BOOKS AND SALE ITEMS
To be eligible for a credit, items must be in their original condition.
Store credits will be issued in the form of a discount code. Once your return has been received and deemed acceptable, you will receive an email outlining details-pending returned items have been inspected and received in the same condition they were sent. Customers will have 90 days to redeem their store credit.
To complete your return, you must FIRST email support@thecynfulthoughts.com with your issues/concerns. You will receive a reply within 24 hours with next steps. We require a receipt or proof of purchase and will instruct you on how to proceed. You will be responsible for paying for your own shipping costs for returning your item.
Shipping costs are non-refundable.
All returns will require using a trackable shipping service or purchasing shipping insurance. This will be the only way a return will be processed because it guarantees receipt. We do not GUARANTEE receipt, your shipping service does.
$4.99 STANDARD and $9.99 PRIORITY SHIPPING for all orders within the United States (not including its territories). Items are shipped via USPS via standard ground shipping unless otherwise requested and paid for during checkout. orders placed will be processed and shipped within 48-72 hours contingent upon credit card verification and availability.
An order confirmation email will be sent upon completion of order and upon order shipping with tracking information. Please Note: Delivery time DOES NOT include Saturday, Sunday, or Holidays. We are not responsible for delays in shipping that occur due to weather, natural disasters, or any other acts of nature and / or pandemic.
You can contact us at support@thecynfulthoughts.com with any questions or concerns regarding our refund & return policy. We will act quickly to fulfill your request to the full extent of your rights.